1. Introduction: These terms and conditions ("Terms") govern your use of the services provided by Ratatouille Solutions ("Company," "we," "us," or "our"). By accessing or using our products or services, you agree to comply with and be bound by these Terms.
2. Products and Services: Ratatouille Solutions offers optimized nutritional solutions and special diets for laboratory animals. All products are subject to availability, and we reserve the right to discontinue or modify any product or service at any time without prior notice.
3. Ordering and Payment: All orders placed through our website or by any other means are subject to acceptance by Ratatouille Solutions. Payment must be made in full at the time of ordering. We accept various forms of payment as indicated on our website.
4. Shipping and Delivery: We aim to process and ship orders promptly. However, delivery times may vary based on location and availability. Ratatouille Solutions is not liable for any delays in delivery caused by factors beyond our control.
5. Returns and Refunds: Due to the specialized nature of our products, we do not accept returns unless the product is damaged or defective. In such cases, you must notify us within 7 days of receiving the product to arrange for a replacement or refund.
6. Limitation of Liability: Ratatouille Solutions shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the product.
7. Intellectual Property: All content on our website, including text, graphics, logos, and images, is the property of Ratatouille Solutions and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.
8. Governing Law: These Terms shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in [Your Country/State].
9. Changes to Terms: Ratatouille Solutions reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our products or services after any such changes constitutes your acceptance of the new Terms.
10. Contact Information: For any questions or concerns regarding these Terms, please contact us at [Your Contact Information].